How can we help?

Applying 7

• Why did I get invited to this collab?
• Where do I apply for collabs?
• How will I know if I'm accepted to a collab?
• Why did I not get accepted to a collab?
• How do I know if I'm not accepted to a collab?

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Ordering 8

• Why am I still getting reminders if I ordered?
• If I'm traveling, should I apply to collabs?
• How do I order for a collab?
• What's the promo code?
• Why do I have to order within 48 hours?

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Shipping 7

• Do I have to pay shipping?
• Do I have to pay for tariffs?
• What is my tracking number?
• I did not get my package.
• Why am I getting notifications to participate if I have not received my package?

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Participating 25

• How much time do I have to participate after receiving the product?
• What are the collab requirements?
• Breakdown of collab requirements.
• I posted, but I'm still getting notifications about the collab.
• Do I have to feature the product in my post?

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Strikes 4

• Why am I getting a strike for not ordering?
• Why do I have to participate by a deadline?
• What happens when I get a strike?
• How can I remove a strike?